As a Design/Build company, Design Construction Concepts is able to merge the best aspects of design and construction and put them squarely on a single point of contact. This means there are no excuses, no maybes, no shirking of responsibility. Many believe the first step in “the process” is obtaining a project opportunity, but not us. We believe that the first step in the process begins with building strong relationships and making certain that we are the “right fit.” These fundamental beliefs continue to lead to the overall successes of our company.
The first step in our process is to assemble the right team; our belief is that each and every team member contributes to the success of every project – no matter how large or small. Our clients and their management teams are also an integral part of our success, and they are kept abreast of every aspect of the entire process from start to finish.
Our process demands superior customer relations from our team at all times. This means we take the time to listen and understand our clients’ needs, dreams, and goals. We are facilitators who help our clients articulate those dreams and goals. Our responsibility is to advise our clients on the latest technology and recommend the highest quality materials and products that fit within their budget and scope.
Once the plan is in motion, it is vital to monitor the process to ensure success. One of the most important tools we use is thorough daily communications. By setting realistic expectations, monitoring progress, and communicating with our clients, we are able to avoid confusion, mistimed events, and unpleasant surprises.
Regardless of the size and scope of any project, we respect our clients’ tenants, guests, patients, and everyone associated with a project. It is our obligation to manage the entire process so that it will be enjoyable for our client and so that the end result is a project everyone will be proud of. Every step is necessary and strictly adhered to by our team members as we strive to complete every project on time, on budget, and safely. Our process is not complete until we have “built a relationship for life.”