"Inspire your team, motivate your customers, create your impact"
Recently, the Mosaic team met together for a weekend of learning, sharing, engaging, singing, bonding, eating, and bowling. Led by the wonderful team at Yastrow Company, the Mosaic team were present, focused, and disconnected where participation and contribution was key to a successful weekend, and always making sure to say "Yes, and..."
Who are we? The team began their conversations on their brand and their process and how it "All Comes Together". What is possible for the Mosaic team when everyone is unified and committed? Where are we today? How can we build upon out communication with each other? How do we encourage more positive interactions and improve upon challenging interactions?
Making the Mosaic Actions a Strength of Our Culture: The team talked extensively about the Mosaic Actions, the core values and how we can create an elevated experience for our clients and for each other. Contribute to a Positive Environment. Build Relationships. Anticipate Needs. Close the Loop. Communicate Our Story through Conversations that Matter. Do It The Right Way.
The Building Blocks of "We" Relationships: We are a relationship based not a transaction based organization. The goal of every interaction is to create a relationship-building encounter, not a transaction, and this is the building block of our customer experience.
Mosaic's Lasting Impact: Where do we want to be in 2 years? 5 years? 12 years? How do we create lasting impacts by Mosaic today and in the future by developing a dedicated commitment of the customers and the employees? Where is untapped potential? Where can Mosaic go next? How do we develop exceptional brand harmony and an experience that drives client beliefs?
We must work together using our Mosaic Action Steps to enhance the entire Mosaic Construction experience from start to finish. For our clients, our team members, our trade partners and our community.