It must All Come Together internally to be able to deliver on our brand promise. Communicate our story, live the brand, and embody the Mosaic Actions; to create a stronger, more effective team that delivers on the customers’ expectations.
What does "Communicate Our Story" mean to some of the Mosaic team members?
"Communicating our story gives a transparent view into who we are as team members. Our story allows us to develop and engage in relationships, not initiate transactions."
"Communicating our story means showing our clients how our past experiences have helped get us to where we are today. We are built on giving clients a better experience than they expected; with focus on communication and planning all the way to the finish line."
"Communicating our story provides the history of our company and focuses on our client's needs and the quality of our work. We strive to complete each project as if we personally owned the asset."
"It means that we have to be relatable to our clients and trade partners. Our story and how we operate is not a pitch, yet a way of letting our clients know that we understand their needs and will help them articulate what they want to accomplish."
"Explain who we are and what we do."
"Listening to our client and when the timing is right describe our construction knowledge and abilities."
"It means that we let our clients know how we got to where we are today, showing them how much we have grown and that we are a referral based company."